Appointments
To schedule an appointment, call our office at (214) 618-6272.
SAME DAY SICK APPOINTMENTS!!!!
We offer SAME DAY sick appointments. Our phones turn on at 7:30am Monday through Friday. Call as early in the day as possible to get your pick of available times.
All patient are seen by appointment only, we do not have walk-in hours.
Routine well child exams are an important part of your child's medical care. A well child checkup focuses on your child's growth and development; to ensure proper preventative care for your child, we do require a parent or legal guardian to be present for well child exams.
Sick appointments: If your child is ill, please call for a sick appointment that morning as close to 7:30a.m. as possible. During sick visits, counseling will be limited to the current problem. If you are unable to be present at the time of a sick or follow up visit, you must give "power of attorney" to the responsible party. This allows for your child to be seen in your absence. We have an authorization form available for your convenience. Please ensure that a form is completed and on file for each person you consent to bring your child in your absence; this includes but is not limited to grandparents, sitters and nannies.
Walk-ins, No shows, and Late Arrivals: Our regular office hours are by appointment only. Patients who appear in the office requesting to be seen will be given the next open appointment that day, if the doctor's schedule permits. There is a $35 charge for walk-in appointments. Patients who arrive late for an appointment by 15 minutes or more may be required to reschedule. There is a $25.00 charge for patients canceling an appointment with less than 24 hours notice and those not showing for an appointment without canceling. In addition, we reserve the right to dismiss patients from our practice with a 30 day notice for chronic no shows or cancellations as these actions inhibit our ability to schedule and treat other patients
Telephone Calls: We ask that you make all non-emergency calls during regular office hours, when we have your child's medical record available. We will return your call as quickly as possible in the order received, and generally in the same half-day in which you call. There will be a $15 charge for phone calls made after-hours. When you reach the answering service after hours, there is an option to leave a non-urgent message. In general, these messages will be returned at the beginning of the next business day. Antibiotics are not prescribed by telephone. Our physicians prefer to examine your child and tailor treatment to the specific diagnosis. Medication refill requests should be made during regular office hours or left on the non-urgent message line.
